The Tower Group has been operating dedicated wheelchair accessible vehicles since May 2019. Our drivers are required to maintain a better than 4.65-star rating; currently the average is 4.93.
Our objective is to deliver excellence in overall performance. We will work with our customers to define, determine and track KPI’s to exceed our customers’ and all regulatory requirements.
Tower provides a one-stop shopping for all aspects of the management and communication of the WAV program in our markets.
We have risen to every challenge and brought our expertise in WAV transportation and the regulatory side of the business to bear in the execution of our responsibilities.
We work to provide the best possible service to the passengers of the WAV program. Safety and Training play a huge role in the provision of safe, efficient and on-time quality service.
We are committed to be team players to ensure that our WAV passengers receive the highest quality, and most efficient transportation possible. We immensely enjoy the work that we do. Our core values and passion makes us the best partner.